Privacy Policy / Terms of Use

Welcome to the Web site of Superlative Solutions, Inc.  Superlative Solutions is committed to the highest standards of integrity. Therefore, we will protect the privacy of our online visitors. We have developed this privacy policy to ensure our Web site visitors that the information you provide to us through the use of this site will not be shared with any third party.

Information Collected

You may be asked to provide contact information to receive information about Superlative Solutions, to receive documentation, to order services, or to request pricing quotes. Here are the types of personal information we collect:

• contact information: name, organization, complete address, phone, e-mail
• payment information (on our secure server)
• billing and shipping information: name, organization, complete address 
• information concerning how you heard about Superlative Solutions
• information you wish to leave: questions, comments, suggestions
• your request to receive periodic updates, if desired.

Web site and Email

Our Web server automatically recognizes the domain name for each visitor to our Web site. We collect the Email addresses of those who communicate with us via Email, and those who request information or provide comments on our web site. We also collect aggregate information on what pages users access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web pages, customize the content and/or layout of our pages for each individual visitor, and notify users about updates to our Web site. We do not share this information with other organizations for commercial purposes without your expressed consent.

We use cookies to store visitors preferences, record session information, record user-specific information on what pages users access or visit, record past activity at the site in order to provide better service when visitors return to our site, customize Web page content based upon visitors' browser type, or other information that the visitor sends.

If you do not want to receive Email from us in the future, please send your request to us via our contact form and you will be promply removed from our list. ("Unsubscribe" links are also included at the bottom of all marketing and promotional Email.) Please note unsubscribing from newsletters and marketing promotions will not prevent you from being contacted regarding active orders or accounts you have with Superlative Solutions.

Mail and telephone

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services. If you do not wish to receive such mailings, please notify us by using our contact form.

Click-stream Data

We collect click-stream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for Web site and system administration, including research and development, user analysis, and business decision-making.

Security

Our Web site's e-commerce system uses industry-standard encryption technologies when transferring and receiving payment data, and to protect sensitive data transmissions from your computer to our Web site. You are able to see when the SSL encryption is active either by the appearance of the "padlock" icon at the bottom of your browser's window or by a blue line around the window. In certain areas, password protection is used to protect your privacy and security.

How Information Is Used

Superlative Solutions uses information you provide to serve you as you have requested. We use contact information to communicate with you regarding services provided, documentation, or price quotes you have requested. We use payment information to provide you with the hosting services or products you have ordered.  We use the comments you offer to provide you with the information requested, and we take seriously each recommendation as to how we might improve our Web site and services. We will provide periodic updates as requested when they are available.

Future changes to privacy policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the changes to our Web site and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically or contact us using our contact form.

For More Information

If you have questions, comments, or suggestions related to this privacy policy or to any content found on Superlative Solutions' Web site, or feel that we are not living up to our stated privacy policy, please contact us at Superlative Solutions, Inc., 1475 Casson Court, Colorado Springs, CO 80919, 719.630.1529. You may also notify us by using our contact form found on our Web site.

Copyright

Unless otherwise noted herein, all content on Superlative Solutions' Web site is copyrighted by Superlative Solutions, Inc., 1475 Casson Court, Colorado Springs, CO  80919, 719.630.1529. All content is protected by the copyright laws of the United States and worldwide by various copyright and intellectual property laws and treaties. Any reproduction, modification, distribution, transmission, republication, display, performance, or other use of content on this site is strictly prohibited without the express written permission of Superlative Solutions, Inc.

Disclaimer

Superlative Solutions provides this Web site solely as a service to individuals interested in learning more about Superlative Solutions and its services and products. Superlative Solutions makes no representation or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials, services, or products provided within. Superlative Solutions will not be liable for any damages of any kind arising from the use of this site, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Links

The Web site of Superlative Solutions may contain links to other sites. We make every effort to link to sites that reflect our commitment to the highest standards of integrity. The privacy and data collection practices on linked Web sites are entirely separate from Superlative Solutions' and are not covered by this privacy policy or terms and conditions of use.

The hyperlinks on this Web site are provided as an additional resource only and should not be seen as an endorsement, approval or agreement with any information or resources offered at sites accessed through our site. No inference or assumption should be made and no representation should be inferred that Superlative Solutions is connected with, operates or controls these Web sites.

Superlative Solutions, Inc., 1475 Casson Court, Colorado Springs, CO 80919, 719.630.1529 (Contact Us)